Facilities Manager

Facilities Manager

Manufacturing / Industrial Site

Suffolk

£45,000 to £50,000

Insight Executive are recruiting for a Tier-1 FM Service Provider to recruit for an exceptional Facilities Manager for a fast-paced contract in Suffolk. In the role of Facilities Manager, you will be working on a manufacturing site to oversee the delivery of the full range of Soft FM Services.

The site is located in the Suffolk / Essex / Cambs area, and the contract is to provide the cleaning, security, catering, waste and grounds maintenance services with a team of direct reports and specialist contractors.

Purpose of the job - Facilities Manager.

• Oversee an IFM contract to a high standard in line with the SLA.
• Act as a point of contact for department heads.
• To work as part of a team ensuring high standards service delivery, customer satisfaction and contract retention.
• Drive Service excellence throughout the onsite teams.
• Maximise customer satisfaction and help maintain a good working relationship with the site client representatives and customers.
• To effectively manage and develop, undertake appropriate training, and staff development.
• To initiate food safety, H&S policies, processes, and procedures and ensure that all staff reporting to the function understand these, are trained in them and apply these procedures at all times.
• To comply with procedures, Health and safety and all legislative requirements.
• Adhere to all site compliance and Audit process and procedures
• Check with teams daily that all work is being carried out satisfactorily and in accordance with work schedules and to the standards required.
• Manage the site security team in line with procedures.
• Work with all department managers ensuring the operational aspects of the service are adequately covered.
• Report on all matters and ensure incidents are reported and appropriate follow up actions are implemented.
• Client and stakeholder liaison regarding security procedures and ensure policies are followed.
• Responsible for the manpower planning on security shift patterns, including shift rota patterns.
• Manage the quality and hygiene of food from delivery through to service ( HACCP)
• To be responsible for ordering materials, managing invoices, effective stock control mechanisms and collection of income in accordance with policy.
• To reconcile income and expenditure monthly Account Managers and to control financial performance

Person Spec

• Proven experience of developing profitable relationships for multisite contracts
• Knowledge and experience of Facility management is highly desirable
• Experienced in leading company initiatives and change management processes
• Experience in identifying and selling new business
• Strong communication, and negotiation skills
• Excellent client relationship management
• Experience working in a regulatory & compliant environment
• Good knowledge of Microsoft Office and associated programmes
• H&S Qualification - IOSH Food safety level 3