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We are currently working with a Construction & Property Services Company based in Gloucester. The company are looking to for an experienced Scheduling Team Leader to lead the Customer Service team. With this role there is a benefit of flexible work opportunities and on-site parking. If you are an experienced Customer Service Manager, Senior Scheduler or Customer Contact Team Leader this role may be for you.
Scheduling Team Leader
Salary: £26,000 - £31,000
Working Hours: Monday - Friday
Location: Gloucester
As Scheduling Team Leader you will be working on the Contract Support Team assisting with:
To be successful in this Scheduling Team Leader role you will need to:
The benefits of this Scheduling Team Leader role are:
If you would like the sound of this Scheduling Team Leader role please apply here or send your CV to Kyrie.Samuels @ niyaapeople.co.uk or call 07488 866 705
Scheduling Team Leader
Salary: £26,000 - £31,000
Working Hours: Monday - Friday
Location: Gloucester
As Scheduling Team Leader you will be working on the Contract Support Team assisting with:
- Identify trends by managing complaints and develop improvements of service provided
- Monitor KPI data to ensure a continuous improvement of service, challenging KPIs where needed
- Sorting PO's & invoices, ordering parts where required
- General administration duties
- Maintain a high level of customer service, escalating matters when required
- Scheduling work and regularly liaising with operatives, ensuring diaries are maintained with accurate information
- Main point of contact for customers dealing with queries and complaints
To be successful in this Scheduling Team Leader role you will need to:
- Have experience within Social Housing or Construction
- Previous leadership/managerial experience
- Have great communication, customer service and organisational skills
The benefits of this Scheduling Team Leader role are:
- Collaborative work environment
- Flexible work opportunities
- On-site free parking
- Company Pension
If you would like the sound of this Scheduling Team Leader role please apply here or send your CV to Kyrie.Samuels @ niyaapeople.co.uk or call 07488 866 705
