Key Account Manager

Key Account Manager

• Sunderland
• £35,000 - £40,000
• Monday – Friday
• Hybrid option after passing probation

One of Europe’s largest communications companies is searching for a talented Key Account Manager to join their Client Services team.

Working for a high-profile local employer, you will manage and develop a close working relationship with various key accounts, ensuring all clients requirements are fulfilled to the highest standard.

Your Experience

· Proven background in Key Account Management, ideally dealing with a blue-chip client base

· Self-starter with a passion for delivering & meeting targets

· Interpersonal skills; the ability to communicate professionally with clients at all levels

· A proficient IT user with a good standard of literacy

The Role

· Build and maintain strong and positive relationships with your clients and key decision makers

· Manage the retention, expansion and overall satisfaction of your client base

· Serve as a single point of contact for client issues; responsible for overseeing the plan of action to resolve those issues

· Work closely with internal departments to ensure you meet the agreed clients service level agreement

If you are interested and you would like to find out more, please click Apply or contact Jack Thubron at Pin Point Recruitment.