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- Provide high-level PA support to the company Directors, including diary management and travel arrangements.
- Prepare and collate materials for management and Centre meetings.
- Take minutes in meetings and distribute accordingly.
- Maintain an efficient and organised filing system.
- Manage office hospitality and ensure a professional, welcoming environment for visitors.
- Ensure smooth day-to-day running of the office, including IT coordination, general administration, and supplies management.
- Maintain the overall appearance and functionality of the workspace to support a pleasant working environment.
- Upload and code invoices in line with internal procedures.
- Act as a central point of contact between tenants and the management team.
- Build and maintain positive relationships with all tenants through proactive and responsive communication.
- Arrange tenant handovers at lease start/end, including meter readings, key collections/returns, and updating contact details.
- Maintain up-to-date tenant directories and contact information.
- Collate weekly trading performance from tenants and produce comprehensive monthly reports.
- Conduct and report on centre utilities (electricity, gas, water) readings monthly.
- Produce weekly and monthly footfall reports for performance analysis.
- Ensure compliance with Health and Safety policies and relevant legislation.
- Participate in and help coordinate centre emergency evacuation procedures.
- Maintain up-to-date knowledge and application of all procedures relating to work activities.
