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Customer Service Associate

Reed
Posted a month ago
Location

Swindon, Wiltshire SN1 2ED, England

Salary

£18,000 - £25,000 per annum

info
Contract type

Full Time

Exclamation markThis job is no longer available
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

We are seeking a dedicated Customer Service Associate to join our team. This role is pivotal in ensuring customer satisfaction by processing orders accurately and promptly, handling customer inquiries with care, and maintaining effective communication across departments.

  • Process customer orders with precision and ensure they are completed within the expected timeframe.
  • Answer customer calls with a problem-solving mindset, taking full ownership of the customer’s needs and inquiries.
  • Provide essential information to other departments to facilitate a seamless service experience.
  • Handle order, pricing, and invoice queries efficiently, ensuring customer satisfaction.
  • Collaborate with the team to discuss department priorities, manage workload, and support one another in delivering the highest standard of service to the business.

Please click apply if you are interested in this role!

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