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I am currently working with a prestigious Client who specialise within Industrial, Driving and On-Site recruitment. They are looking for an On-site Account Manager to join their successful team at their on-site facilities based in the Tamworth area of Birmingham
The key purpose of the role is to manage an established contract on the site of their client, providing temporary labour to meet the fluctuating needs of their food services business.
Managing an on-site team 1 x site support manager, 2 x coordinators, plus a team of supervisors
Key areas to the job include, but not limited to:* Daily planning and scheduling to ensure fulfilment and any extra requirements are met.* Attracting, screening and introducing a temporary workforce to meet client requirements* Client relationship building* Working towards the achievement of set KPIs and SLAs* Recruitment and motivation of temporary employees* Induction and training of temporary employees* Responsibility for resolving and troubleshooting issues and ensuring that preventative measures are put in place to ensure continued client satisfaction
The role of the On-site Account Manager is to provide the highest possible levels of customer service to the contractors, clients and internal colleagues.
On a day-to-day basis you will need to manage the changing operational needs of the client reacting effectively to deliver value. This is a multi-tasking role, which requires a level head and the ability to be highly organised and efficient.
Responsibilities include:* Meeting KPIs and building strong relationships with key contacts, valuing business needs* Developing plans adding values to contracts* Establishing robust recruitment and selection processes for temporary workers* Monitoring attendance, sickness, lateness and managing the process to ensure compliance* Attending client operational reviews and meetings as required* Actively manage all HR elements of employing a temporary workforce* Managing the 'on-call’ mobile phone
The ideal candidate will have a track record of taking ownership and improving performance and will manage people with respect and fairness. Candidates will have a friendly, flexible attitude and be self- motivated with a commitment to lead by example in a result orientated environment.
The successful candidate will be flexible in their working hours but will mainly be Monday to Friday. It is essential that the successful Candidate possesses a current UK driving license.
In return my Client will offer an attractive salary of up to £35K (DOE).
8-4 / 9-5 shift - Monday - Friday - though flexibility is key for this role
If you are interested in this position, please apply now
