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- Data Management- you will hold responsibility for designing and maintaining a data management policy and process that will reduce duplication, enhance data capture accuracy and maintain data security and compliance.
- Staff engagement & Training - you will be an ambassador for the data standards and practice and work with staff across the business to make sure they understand the importance of quality data and their part in managing it.
- Quality standards- reviewing data capture across departments to make sure that data practices are being followed and identifying areas for improvement. This will be fed back to quality assurance.
- Identifying sales opportunities- working with marketing, you will use data to identify opportunities for customer retention and lead generation opportunities for the business.
- Analysis- analyse data to look for trends and insights that can benefit the business and improve efficiency of process, providing reports into the senior management team.
- Bachelor’s degree in a relevant field (Data Management, Marketing, etc.).
- Experience with data analysis, quality assurance , or campaign analysis.
- Familiarity with tools like Google Analytics or CRM systems.
- Strong communication and training skills.
- Understanding of quality assurance and quality control from a data and product perspective.
