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About the Job
We are currently seeking a talented individual for our client based in the West Midlands. You will oversee a moderate fleet size of circa 30 vehicles with room for growth. All job specific training will be provided.
As Transport Manager you will ensure the effective operation of the transport function, driving continuous improvements and further developing integrated transport solutions to deliver a premium and cost effective, compliant transport function.
As part of your key responsibilities you'll:
* Ensure full transport compliance is met, including but not limited to: Operator's licence and drivers hours / WTD
* Manage cost and service in line with agreed KPIs, utilising management information to determine and act on trends
* Ensure quality standards are maintained
* Contribute towards projects that drive down cost / improve service
* Plan, manage and flex driver and vehicle levels to meet operational and service level requirements
* Direct the daily activity to ensure a safe, secure, clean and fair work environment for all transport team members
* Work collaboratively with customer services to improve customer satisfaction levels in line with agreed business targets
* Ensure compliance with our health, safety and security procedures and contribute to risk assessments and the development of safe systems of work
* Lead, promote and behave in a way consistent with our vision, values, and principals
* Work with the fleet team to ensure timely maintenance & repairs of vehicles
* Coach, manage and motivate your team in order to reach their full potential
* Manage all disciplinary and grievance issues in line with HR policy
About You
We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role!
* National CPC qualification is essential
* Experience of effectively managing a team with a commitment to self-development and team development
* Excellent Customer Services skills supported by good commercial understanding
* Ability to work independently and meet deadlines
* Key influencer at all levels, pragmatic approach to problem solving
* Planning and organising skills, high level of numeracy
* An effective communicator at all levels - verbal and written
* Commercially focused, with budget, cost, and KPI management experience
* Experience of working collaboratively with unions
* Detailed knowledge of transport operations
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
