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Care & Support Worker
Location:Teddington, Richmond Upon Thames
Permanent full-time role of 37.5 Hours
Salary of £25,643 per annum pro rata
About Us:
Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live.
With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
About the role of Care & Support worker:
As a care and support worker, you will join our dedicated team providing 24hr support to vulnerable adults with learning disabilities. You will be responsible for supporting individuals to live as independently as possible and engaging within their local community. We are looking for you to be resilient, motivated and have an attitude towards continued learning and development.This is a rewarding role that can make a difference to customers and the community.
The service supports 7 customers. Each customer having a unique learning disability and individual support requirements. The focus is on the customers maintaining independent living within a supported living setting and achieving social inclusion.
You will be required to work flexibly over a Monday to Sunday rota including bank holidays, working shift patterns which also include daily sleep-in and/or waking night shifts, where required.
About You:
- Excellent communication, writing and reporting skills.
- Enthusiastic and creative to provide the best person-centred support possible.
- Ability to conduct meaningful key-working sessions.
- Willingness to provide personal care dependent on customers’ needs.
- Safe administration of prescribed medication
- You will be expected to monitor customers throughout the shift and provide detailed handover reports to colleagues.
- Contribute to the completion of service audits and checks.
- Be prepared to work with people who present with behaviours that may challenge.
- Ability to problem solve and de-escalate situations.
- Excellent understanding of how to use, review, update, and embed support plans and risk assessments.
- Ability to establish and maintain a useful and mutually beneficial joint-working relationships with customer support networks.
Please note :- we do not currently offer visa sponsorship.
What’s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Enhanced pension with matched contributions of up to 9%
- Life assurance cover 3 x your salary
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit – interest free loan to help with rental deposits
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring programme and apprenticeships
- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
