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We are pleased to be recruiting for an experienced Customer ServiceAdministrator to join our well established client's team on a permanent basis.
The main objective of the role is to providesales and office administration as well as ensuring excellent customer service standards are met.
Key responsibilities include:
- Maintaining customer databases ensuring information is kept relevant and up to date
- Raising sales orders, invoices, credit notes, despatch documentation
- Book in deliveries with customers via our clients own transport as well as 3rd party hauliers
- Perform credit control duties including processing trade credit account applications, doing credit searches, requesting payments, restricting orders and legal enforcement where necessary
- Allocating payments to sales/purchase ledgers
- Handling incoming and outgoing calls
- Provide customers with product information (product training will be provided)
- Assist with consumable purchases such as stationery, cleaning supplies etc
Required skills & experience:
- Previous experience within a busy office/admin/customer service environment.
- Strong computer skills, including MS office and online portals.
- Excellent communication skills.
- Accurate data entry skills.
Working hours (39 hours per week) :
- Monday to Thursday 08:30-17:00
- Friday 08:30-16:00
An immediate start is available for the successful Customer Service Administrator.
