Greycoat Lumleys are proud to be working with an incredible venue set within the heart of one of Britain's iconic sporting venues, not far from Northampton. We are recruiting for a number of positions, and Concierge is one of them! We are looking for a team of amazing Concierge, who come from a 4* or 5* background. Additionally, you must have a passion for hospitality and 5* service, whilst performing your job to the highest level. This is a six month role at first, starting at the end of April and is part of a pre-opening, so it's a super fun venture to be part of, but you must be resilient.
As this site is rural, you must be a driver or have access to a car. There is no public transport nearby.
Benefits:
- Working at an amazing venue
- Being a part of a pre-opening never seen before
- Tickets for the events and access to certain areas
- Working with an incredible team
- Huge opportunity for learning and development
Duties:
- Personal Concierge Services which includes supporting with travel arrangements and arranging personalised experiences for the guests.
- Supervising the team of Concierge Assistants.
- Acting as a liaison between the guests and the hotel staff.
- Handling correspondence to the site, including answering phone calls and dealing with queries.
- Solving problems and offering solutions.
- Being well versed in the local area, so to offer guidance and advice on what is on.
- Liaising with other departments, such as Housekeeping and the F&B team.
- Collaborating with security to ensure the safety and privacy of the clients.
- Maintaining information on the local area and recommendations for guests.
You:
- Have a passion for hospitality
- Love what you do
- Want to be part of something really exciting
- Come from a 4* or 5* background
- Have high standards and don't compromise on quality
- Possess a can-do attitude and get on well with others
- Are excited for your future and could see yourself working somewhere like this
- Consider yourself to be highly organised and discreet.
- Will provide dedicated personalised support to the guests.
- Have exceptional communication skills, attention to detail and the ability to anticipate and fulfil the unique needs of high-profile individuals.
There will be further details on request.
Interviews are being held on 25th, 26th and 27th March on site.
Details:
- Job number: 115517
- Salary: £14.62 per hour
- Hours: 40 hours per week, based on a rota basis
- Start: end of April 2024 for 3 weeks of training