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Admin Assistant/Customer Service

Reed
Posted 20 days ago
Location

Wakefield, West Yorkshire WF2 8TY

Salary

£18,000 - £22,000 per annum

info
Contract type

Full Time

Fantastic opportunity to work for a well-established company based in Wakefield who have an urgent requirement for a temporary Admin Assistant - immediate start (could go perm to the right candidate).

You will be working in a small, busy but friendly team providing admin support as well as excellent customer service support.

This role is a varied role so you must have a "can do" attitude  (however, system training will be provided)

Office based - 37.5 hours - Monday to Friday 9.00 am - 5.30 p.m. 

Main duties:-

-Answering inbound calls from customers in a professional and polite manner-Replying to customers via e-mail in a professional and polite manner

-Dealing with queries/questions and complaints-Updating customer details on the system

-Data inputting

-Booking tickets for customers (system based)-Undertake additional admin duties (filing, photocopying, scanning etc)

Person spec:--Experience in a similar Customer Service role-Excellent communication skills verbal/written-Methodical with a good eye for detail-Accurate data input skills-Ability to work under pressure and to tight deadlines-Team player-Immediately available

Hours of work are 9.00 a.m.- 5.30 p.m. Monday to Friday

Car parking is available


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