Passive Fire Operations Manager

Head of Passive Fire

Passive Fire Operations Manager 

North West

£70k - £75k + Package

Purpose of Job

To have overall responsibility for managing all aspects of our Passive Fire Division for all internal & external clients, being a key part in leading the business growth whilst complying with company processes and procedures.

Accountabilities

Full accountability for all aspects of delivery including H&S, Operational and Commercial.

Manage, develop and expand the existing team and Passive Fire offerings for our internal and external client accounts, with an objective aiming to accelerate growth of the business, whilst maintaining margin.

Key Tasks

1.Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the services are delivered in line with expectations and exceeded where possible

2.Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company’s policies and procedures, working to best practice at all times

3.Manage and Oversee FIRAS Certification ensuring full compliance

4.Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients 

5.Manage business development of new clients including PQQ and Bid management

6.Manage projects from inception to completion including but not limited to – Pricing, Surveys, Design Co-ordination, Programming & Methodology, Auditing including quality assurance and Certification, ensuring all deadlines are achieved

7.Work with the management team and client to implement new innovation and ideas

8.Develop and manage internal PFP team and supply chain to maintain effective working relationships including Recruitment & onboarding, 121’s, Performance Development Reviews and Coaching

9.Refine and manage processes & procedures

Person Specification

·You will be an energetic, self-driven and confident individual who seeks the opportunity to progress with a thriving business

·You will have a proven track record with extensive knowledge in the Passive Fire industry (FIRAS Penetrations, Sealing & Doors) from a contractor background and demonstrate an excellent working knowledge

·You will hold a ASFP Qualification (Preference)

·You will hold a FIRAS Qualification (Preference)

·You will have a good Health & Safety knowledge

·You will be commercially-aware and be able to deliver good margins

·You will be client facing and a strong communicator

·You will have experience in work winning with client contacts

·You will have experience in managing and coaching operational teams including installation operatives

·You will have a good understanding of Design and Products

·You will have a good IT knowledge