Quality and Warranty Administrator

Are you looking to join a company that is leading the automotive evolution?

Do you want to be a pivotal part of the quality team?

Do you want the flexibility to be able to work on a hybrid basis? 

We are recruiting for a Quality and Warranty Administrator for a multinational automotive technology company that is leading the field in carbon-free combustion. 

As part of the dynamic quality team, you will play a crucial role in maintaining the warranty and quality systems. You will ensure that all customer warranty and quality cases are processed on time and accurately.

What they are offering:

• A basic salary of £30,000 - £35,000.
• Bonus of 8%
• Additional 6% employer contributions (capped at 9%)
• 25 days holidays
• Hybrid working. 2 days office based, 3 days remote.

The role:

• Receive and review warranty and quality cases.
• Verify the validity of warranty and quality cases.
• Ensure timely processing of warranty and quality cases.
• Issue credit notes directly to customers where applicable.
• Communicate effectively with customers and colleagues, maintaining good relationships.
• Be able to demonstrate sound judgement and analytical decision-making.
• Generate reports using predefined methods for management review when requested.

What we’re looking for:

• Previous experience within an automotive warranty controller or quality control role.
• Basic automotive product knowledge is preferred but not essential.
• Experience of using DMS, Tec Doc and SAP systems preferred but not essential.
• Strong communication and interpersonal skills, with an ability to build positive relationships both internally and externally.
• Works on own initiative but also contributes positively when working as a team.
• Excellent attention to detail.
• Strong multi-tasking skills and ability to deliver results in a fast-paced and dynamic environment.
• Willingness to learn and develop.

For further information on this Quality and Warranty Administrator position, please apply and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch.

JSL - Recruitment...The right way.

Specialists in:

• Automotive Aftermarket Recruitment
• Sales and Marketing Recruitment
• Senior Appointments and Executive Search