The Company

Our client is a niche manufacturing company. A leader in their field they are now recruiting for a Sales Office Manager.

The Role

To ensure consistent customer interaction, service excellence, that robust sales processes are defined and followed leading to the support of profitable growth in sales revenues.
With positive planning and effective deployment of sales resource, initiatives to drive continuous improvement and growth will be identified and implemented.
Will be responsible for sales strategy, collaborating with relevant stakeholders in establishing and recommending the most realistic sales goals for the company.
Assist to develop specific plans and strategies to ensure revenue growth in all company’s products.
Sales Management and Administration; Provide leadership, guidance, and mentorship to the internal sales team. Set clear sales objectives and targets for the team and ensure alignment with company goals.
Monitor individual and team performance, providing constructive feedback and coaching as needed.
Foster a collaborative and motivating work environment to maximize team productivity and morale.
Work with the Team on Commercial Viability Investigations and New Product Introduction.
CRM management and maintenance, ensuring that CRM information is relevant and up to date.
Overall responsibility for ensuring a first-class level of administration and customer service throughout the department.
Focus on departmental objectives and the achievement of KPIs.
Process and Procedure; Lead the Digital transition of all commercial processes. From CVI, lead generation, pipeline management through to business and sales analytics.
Evaluate and improve all process and procedures within the department to ensure they are robust and efficient.
Assess current business systems and software, their utilisation and future requirement.
Estimating and price control (implementing new procedures).
People Management: Help to establish effective programmes to coach, appraise and train sales personnel.
Drive a culture of self-development, nurture, and develop more junior staff.

The Person

Previous experience in a similar role.
Excellent communicator both in written and verbal forms.
Ability to manage and prioritise a busy workload.
Proficient numerical skills and ability to demonstrate job costing and pricing.
Excellent attention to detail.
Must have a driving licence and car.
Strong leadership skills with a proven ability to lead and motivate a team.

The Benefits

You will be working for a well-established growing employer.
An excellent salary.
A good pension scheme.
A company experiencing continued growth, expansion and investment.
The company are fully compliant with the latest health and safety requirements for current safe working practices.