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Service Administrator

Service Administrator

Parkside Office Professional

Posted 25 days ago, valid for 21 days

Watford, Hertfordshire WD24 4LH

£20,000 - £30,000 per annum

Full Time

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Sonic Summary

Salary: Not specified
Experience required: Previous experience in a service administrator role within a busy department
Hybrid working 3 days office and 2 days at home
Strong administrator needed to join dispatch team at a well-established life science organisation
Responsibilities include dispatching engineer field work, managing parts ordering, and handling customer requests

HYBRID WORKING
JOINING A GLOBAL LEADER
PROGRESSION WITHIN ROLE

My client, who are well established life science organisation, who are seeking a strong administrator to join their dispatch team. You will be joining a highly structured, organised and process-oriented role. Therefore the right candidate will be extremely orgnaised, customer focused and excellent mutli-tasking skills. Full-time / Hybrid working 3 days office and 2 days at home. Service Administrator Responsibilities:

Dispatching engineer field work daily such as Repairs, Preventative Maintenance, Installations.
Supporting field service engineers by managing parts ordering and stock transfers.
Day to day managing of the Service Admin shared inbox dealing with all customer requests.
Raising service contract quotes, progressing from acceptance to processing, reviewing existing contracts, sending renewals.

Service Administrator requirements for the role...Be able to use your own initiative and manage the workload.Work well under a fast pace environment Attention to detail is essential. Service Administrator experience:

You must have previous experience in a service administrator role within a busy department.
To provide Customer Service Excellence for both verbal and written communications.
Complete assigned tasks within tight timeframes.
Co-ordinate with all departments within the Business.
Be competent with Microsoft Office Package.
Service Max, SAP and Contracts knowledge desirable.

Please apply now if you have the relevant experience required for this position. Thank you and good luck!

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