Back to searchCustomer Coordinator
Pertemps Northampton
Posted 22 days ago, valid for 2 days
Wellingborough, Northamptonshire NN9 5TN, England
£24,000 - £26,000 per annum
Full Time
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Sonic Summary
- Salary: 24k - 26k
- Experience required: Not specified
- Location: Northamptonshire
- Hours: 7.30am-4.30pm / 8.30am-5.30pm
- Main Responsibilities:
- Operate and maintain a spreadsheet recording all plant movements.
- Deal with all telephone enquiries from customers and colleagues.
- Obtain detailed information from customers requesting plant, off-hiring plant or reporting breakdowns.
- Source and re-hire external equipment ensuring best price and quality.
- Produce weekly reports for customers showing all plant movements.
24k - 26k
7.30am-4.30pm / 8.30am-5.30pm
Main Responsibilities:
-Operate and maintain a spreadsheet recording all plant movements.
-Deal with all telephone enquiries from customers and colleagues, raising the contract on Smart Office quoting a valid order number and correct rate.
-Obtain detailed information from customers requesting plant, off-hiring plant or reporting breakdowns (site address, date and time required, nature of breakdown) and site contact details.
-Source and re-hire external equipment ensuring both best price and quality.
-Liaise with depots to ensure that plant is available.
-Prevent invoice queries arising by ensuring contracts are raised accurately.
-Use Smart Office to locate plant and check correct rates are being used.
-Reporting errors on rates to Major Account Managers.
-Produce weekly reports for customers showing all plant movements.
-Attending occasional meetings with Major Account Managers.
-Take opportunity to secure additional revenue through add on sales and converting off-hires into hires.
-Liaise with Major Account Managers and provide updates and performance reports as required.
-Weekly reports to Major Account Managers and customers.
If you are interested, please apply with your up-to-date CV today!
