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C&N Recruitment are recruiting for a Reception Manager for a boutique 4* Hotel based just outside of Welwyn Garden City in Hertfordshire.
We are recruiting for a Reception Manager to manage a busy reception team, the ideal candidate will be organised, quick thinking and have a friendly and welcoming manner, will need to be a good problem solver and able to prioritise workloads. Previous experience as a reception manager is a must.
The role:
- Working as part of the reception team, performing reception duties - check ins and outs, reservations, dealing with guest enquiries.
- Managing the reception & night teamÂ
- Monitoring occupancy levels to ensure it is maximised at all times.
- Monitoring daily reservations to ensure any guest issues are anticipated.
- Monitoring weekly reservations to ensure hotel budget is achieved.
Requirements:
·Previous hotel reception experience as managerial level as a minimum is a must
·Previous knowledge of Rezlynx system will be an advantage.
·You must have a flexible approach to their work and be willing to work the hours required of the business.
·An excellent standard of presentation is essential.
·Successful applicants will work a variety of shifts.
Benefits
·Free meals whilst on duty.
·Training and development opportunities.
·Regular team get togethers, from team drinks to parties.
·Work with a passionate team.
·Work in a team that is creative and rewarding.
Due to the location of the hotel, it is advisable to have your own transport.
