Service Manager Learning Disabilities

Trust In Care is an award winning care provider based in Sandwell. We are currently recruiting for an experienced social care professional to lead our trail blazing supported living services for adults with learning disabilities.

Contract: Full-time, 40 hours per week + On-call 

Overview:
The Service Manager will play a vital role in the operational management and business development of the supported living accommodation for adults aged 18 years and over with mild to moderate learning disabilities. You will be an integral part of our senior management team, working closely with the registered manager and company directors to ensure the effective running of the service.

Responsible to: Registered Manager 

Reports to: Registered Manager and Directors

Key Responsibilities:

1. Manage and lead the staff team responsible for the day-to-day operation of the supported living accommodation.
2. Oversee the development and implementation of individualised support plans for residents, ensuring their specific needs are met with dignity and respect.
3. Contribute to business development activities and strategies to enhance the quality of care and expand the service to meet the needs of more individuals.
4. Act as a point of contact for staff, residents, and external stakeholders, fostering positive relationships and ensuring high standards of service delivery.
5. Take responsibility for the service out of hours, demonstrating strong leadership and decision-making skills in emergency situations.
6. Contribute to the recruitment, training, and development of staff, promoting a culture of teamwork, autonomy, and professional growth.

Requirements:

• A minimum of 2 years of experience in a similar role within the supported living or social care sector.
• Minimum Level 3 Diploma in Health & Social Care 
• Working towards Level 4/5 Diploma in Management (desirable/ not essential)
• Strong background in business development and operational management, with a focus on enhancing the quality of care and service provision for individuals with learning disabilities.
• Excellent communication and interpersonal skills, with the ability to work effectively within a senior management team and lead a diverse staff group.
• A dedicated and compassionate approach to supporting individuals with learning disabilities, promoting their independence and well-being.
• Demonstrated ability to work autonomously, make sound decisions, and thrive in a dynamic and challenging environment.

Benefits:

• Competitive salary and excellent staff benefits package, including 28 days annual leave and company pension scheme.

• Opportunity to be part of a passionate and supportive senior management team, driving positive change and achieving meaningful rewards through dedication and hard work.

Opportunities to further develop your career via training and development and 121 coaching from directors

All vacancies are subject to right to work and enhanced disclosure barring service checks.