Transport Planner/Scheduler

Streamline Search is currently working with an award-winning passenger transport company that specializes in coach holidays, home-to-school transport, and local community transport. Due to ongoing success and business growth, our client is looking to expand their transport team by adding a positive and self-motivated Transport Scheduler/Planner to their dynamic and fun team.

As the Transport Planner, you will be responsible for liaising with customers, speaking with drivers both on the phone and face-to-face, and assisting with planning routes while providing excellent customer service. The ideal candidate will have experience in a transport role and knowledge of drivers' hours.

Transport Scheduler / Planner - Position Remuneration

• Salary: 30,000 - 33,000 (Dependent on experience) with a 3-month review for potential salary increase.
• Monday - Friday, 07:00 - 17:00
• 28 days holiday, including bank holidays.
• 1 in 3 Saturday mornings, occasionally required to take a phone home on weekdays and weekends.
• Company pension scheme
• On-site parking

Transport Scheduler / Planner - Position Overview

• Develop and optimize routes and schedules for passenger transport services, ensuring efficiency and adherence to timetables.
• Oversee the allocation and management of the vehicle fleet, ensuring all vehicles are maintained, serviced, and available as required.
• Ensure all transport operations comply with relevant regulations and safety standards. Conduct regular safety audits and implement necessary changes.
• Coordinate with drivers, support staff, and other departments to ensure smooth operations. Manage driver rosters and ensure adequate staffing levels.
• Address and resolve any customer complaints or issues related to transport services. Monitor and improve customer satisfaction levels.
• Analyze transport data to identify trends, inefficiencies, and opportunities for improvement. Prepare regular reports for management.
• Monitor and manage transport-related costs, including fuel, maintenance, and staffing expenses. Identify cost-saving opportunities.
• Develop and implement contingency plans for emergencies, such as vehicle breakdowns or traffic disruptions, to minimize service disruptions.
• Use transport management software and other technologies to enhance scheduling, tracking, and overall operational efficiency.
• Liaise with government agencies, local authorities, and other stakeholders to ensure compliance and address any regulatory or community concerns.

Transport Scheduler / Planner - Position Requirements

• Previous experience in transport planning, scheduling, or a related field, preferably within the passenger transport sector.
• Understanding of passenger transport operations, regulations, and industry standards.
• Ability to analyze data, identify trends, and make data-driven decisions to optimize routes and schedules.
• Strong problem-solving abilities to address and resolve operational issues quickly and efficiently.
• Excellent verbal and written communication skills for liaising with staff, customers, and stakeholders.
• Strong organizational skills to manage multiple tasks, schedules, and resources effectively.

Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.