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Technical Support Engineer
Whitstable
£28k - £31k DOE
Monday – Friday (early finish on Fridays)
We are looking for a Technical Support Engineer to join our client’s market leading organisation. If you have experience dealing with technical enquiries over the phone and via email, and are looking to join an established, yet growing organisation, then this could be the role for you!
As a Technical Support Engineer, you will be:
- Taking phone calls to deal with technical enquiries.
- Responding to technical requests via ticketing system.
- Dealing with incoming emails to both direct inbox and group mailbox.
- Supporting managers to help with product training business wide.
- Generating reports from technical enquiries.
- Updating technical library for internal use.
- Any other duties required.
To be successful in application of the Technical Support Engineer, you will have / be:
- Previous experience in a technical support role within the manufacturing/engineering industry or related field.
- Strong communication skills , both written and verbal.
- Highly organised in order to manage multiple requests and mailboxes.
- Able to work independently and manage own workload.
This is a great opportunity for a Technical Support Engineer to join a well-established organisation who are continuously growing. Offering a competitive salary, progression opportunities, and an early finish on Fridays!
If you believe you meet the above criteria, please apply for immediate consideration!
This role is being handled by Emily Powell, Manufacturing, Engineering & Technical Specialist at Pearson Whiffin Recruitment
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
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