Operations Coordinator

Operations Coordinator

Widnes

An opportunity to work in a national leading supplier of fire & security services within the Social Housing sector, the company has years of experience and are growing fast, they are looking for an experienced Operations Operator to join a successful and motivated team.

Package

£22,300 - £25,000

Full Time | Career Progression opportunities | 22 days holiday

Main Responsibilities

• Effectively scheduling of engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system.
• Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out.
• Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.
• Support the contract with administrative tasks as required, such as billing, producing WIP reports to maintain the job management system ensuring all records are accurate and status updates progressed.

Knowledge and Experience

• Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritise workload.
• Excellent written and verbal communication skills, as our servicing engineers will be relying on you to share key information on a day-to-day basis.
• Strong organisational skills with the ability to multi-task whilst maintaining a high attention to detail.

If you are local to the area and seeking a new Operations Coordinator position, then please apply now. If your application is successful a 4way member will be in touch.