Sales Administrator

Are you a Sales Administrator looking to work for a well-established manufacturer, supplier and distribution group company who operate both in the UK and Europe.  You will be based at their site in near Hindley, Wigan where you will be rewarded with ongoing training both personally and professionally, supportive colleagues and Christmas shutdown and a company that is continually growing.  Salary is £26,520 hours are 42.5 per week 8.00 am to 5.00 pm with 30 minutes unpaid lunch. 

Sales Administrator Duties: 

• Monitoring the sales email inbox. 
• Accept and handle incoming calls, emails, and other correspondence.   
• Connecting with your customers from initial online enquiry and have a drive to understand their needs.   
• Dealing with and responding to a high volume of emails from customers and internal departments.   
• Prepare, organise and manage bespoke quotations, following up on quotes and turning into confirmed sales along with sales order processing.
• Using your specialist skills to recommend, upsell products that meet customer requirements and support them through the sales process.   
• Deal with aftersales call via telephone and email on spares requests along with basic returns.
• Internal and external call handling.   
• Answer technically queries and keep up to date with new products. 
• Liaising with internal departments to manage customer requests and deliveries. 

Sales Administrator Required: 

• Previous experience in a Sales Administration/ Administration, Customer Service with a knowledge of selling products or services would be advantageous.
• Worked in a fast-paced environment and can meet deadlines essential. 
• Ability to multitask and prioritise own workload, experience of Microsoft office, Word, Outlook and CRM, systems desirable. 
• Good Communication skills, ability to build rapport quickly, team player.  
• Must have a high level off accuracy, strong communication both written and verbally.  

Sales Administrator Benefits: 

• 25 days holidays plus bank holidays. 
• Onsite parking. 
• Christmas shutdown. 
• Ongoing training.