Neighbourhood Manager

Service Care Solutions - Housing

Posted 9 hours ago, valid for 19 days

Winchester, Hampshire SO23 9PA, England

Part Time

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Sonic Summary

The Neighbourhood Manager position is available in Hampshire SP10 on a temporary, ongoing basis.
This full-time role offers a salary of £36.66 per hour LTD or £29.26 per hour PAYE.
Candidates must have extensive experience in housing and neighbourhood management, along with proven leadership skills.
Key responsibilities include overseeing housing KPIs, resolving complex issues, and promoting customer satisfaction.
A degree level qualification or equivalent experience in housing or a related field is required for this position.

Job Title – Neighbourhood ManagerLocation – Hampshire SP10Contract – Temporary (Ongoing)Hours – Full Time (37 hours per week)Salary – £36.66 per hour LTD / £29.26 per hour PAYERole summary –We are currently recruiting for a Neighbourhood Manager to lead and manage a comprehensive Housing and Neighbourhood Management service. This role is pivotal in delivering an efficient, effective, and customer-focused service, while supporting and developing the Neighbourhood team. You will work closely with internal teams and external stakeholders to ensure that estates and tenancies are managed to a high standard, promoting customer satisfaction and compliance.Key Responsibilities:

Lead the Neighbourhood team including Senior Neighbourhood Officers, Housing Officers, and Assistants.
Ensure delivery of a safety-first and rent-first landlord strategy.
Oversee housing KPIs, compliance, and budgetary performance.
Investigate and resolve complex housing management and service delivery issues.
Deliver operational housing and tenancy management, including neighbourhood inspections and safeguarding.
Foster relationships with partner agencies and stakeholders.
Lead on risk-based neighbourhood inspections and serious case reviews.
Promote continuous improvement and strategic change through policy review and implementation.

Requirements:

Extensive experience in housing and neighbourhood management.
Proven leadership and team management skills.
Strong communication and problem-solving abilities.
Understanding of housing legislation, safeguarding and tenancy sustainment.
Experience managing complex and emotive cases with empathy and professionalism.
Degree level qualification or equivalent experience in housing or related field.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call George at Service Care Solutions on or send an email to .uk

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