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Key Responsibilities
* Monitor customer accounts to ensure timely collection of payments and follow up on outstanding debts,
* Implement collection strategies in order to achieve monthly cash targets,
* Communicate with debtors on an individual basis, by telephone and email, regarding non-payment and queries on unpaid debt and give expert support to find a clear path to payment or resolution,
* Produce daily bank reconciliations, posting receipts and payments to the ledger,
* Produce daily, weekly and monthly reports to provide analysis of debt profile for management team,
* Evaluate the creditworthiness of new and existing customers, setting appropriate credit limits,
* Monitor credit limits and manage or escalate clients over trading as appropriate,
* Proactively identify areas for improvement in current practice and procedures, researching options, seeking feedback, and making recommendations for change.
Key Skills
* Proven experience in a credit control role, ideally 5+ years in a commercial environment,
* Excellent communication and negotiation skills, with the ability to build positive relationships with clients and colleagues,
* High levels of numeracy and accuracy with an inquisitive spirit and good problem-solving skills,
* Strong attention to detail and analytical skills to identify trends and patterns in debt collection,
* A dynamic team player with a supportive mindset and the ability to self-organise workload and be comfortable with managing priorities,
* Has the ability to work to deadlines and under pressure,
* Strong Excel and general system skills.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
