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Our client based in Woking are seeking a Systems and Operations Coordinator to join their team for at least 3 months. In this role you will be responsible for providing user support through the customer service team, this role requires someone who is technically minded with excellent customer service skills. In return our client offers a supportive working environment, and flexible working pattern.
Duties:
- Maintain and improve data systems
- Log, monitor and repair system bugs
- Manage workflow scripts
- Manage administrative duties such as creating and updating templates
- Update information and general administration of the website pages
- Explain system to colleagues when required
- Support in delivering training to colleagues
- Handle system faults and provide timely updates to colleagues
- Support with any upcoming projects
Requirements:
- Technically minded with experience providing customer service support to users
- Excellent customer service skills
- Ability to clearly explain resoloutions to end users
- Experience in working with CRM systems
- Confident user of Microsoft office tools including Excel, Word, and Outlook
- Strong communication
- Confident working in a fast-paced environment
Please apply for further information and a chance to be considered!
