Field Service Engineer

Join Our Team as a Field Service Engineer!

Are you ready to make a difference in the manufacturing and production industry? We are a global partner for smart product systems and services, dedicated to enhancing mission-critical infrastructure and agricultural areas. We're on the lookout for four enthusiastic Field Service Engineers to join our team in BGL Park, Peterborough. If you're passionate about delivering top-notch service and possess a knack for technical solutions, we want to hear from you!

What You'll Do:

As a Field Service Engineer, you will play a crucial role in maintaining and repairing a variety of equipment, including compact road sweepers, truck mount sweepers, spreaders, and airport support machinery. Your responsibilities will include:

• Conducting efficient maintenance and repairs on our range of equipment, ensuring the highest quality of service.
• Providing exceptional customer service to clients, ensuring their needs are met promptly and effectively.
• Completing vehicle warranty work as needed and managing all associated paperwork with precision.
• Coordinating work issued by the Service Desk, maximising workflow efficiency.
• Promoting our products, parts, and services to both existing and new customers.
• Conducting courtesy visits to customers when required to ensure satisfaction.
• Reporting to the Service Desk throughout the day to keep them informed of your activities.
• Participating in an out-of-hours call-out rota and being flexible with your work location, which may involve occasional nights away from home.
• Collaborating in workshops in Peterborough or Glasgow as required.

Who You Are:

To thrive in this role, you should have:

• Experience in heavy plant engineering, LGV engineering, agricultural engineering, materials handling equipment engineering, or the automotive industry.
• A solid understanding of the repair and maintenance of internal combustion engines, hydraulic systems, and auto-electrical systems.
• The ability to carry out technical repairs on high-value capital products.
• A positive customer-focused attitude and the ability to work unsupervised.
• A clean driving licence (HGV licence is a plus).
• Basic IT skills, including proficiency in Microsoft Office (Word, Excel).

Personal Qualities:

We're looking for team players who exhibit professionalism and dedication. Ideal candidates will possess:

• Strong communication skills and the ability to relate to colleagues and customers alike.
• A flexible approach to tasks and hours, demonstrating common sense and a positive attitude.
• organisational skills and a knack for problem-solving.
• The ability to manage their own workload effectively.

What We Offer:

• A competitive annual salary ranging from 35,000 to 39,000, commensurate with experience.
• A permanent, full-time contract with opportunities for growth and development.
• A supportive work environment where you can thrive and make a real impact.

Location: Offices in Peterborough but we need to cover - West Midlands (Wolverhampton area). The south ideally one east M25, one south M25

If you're excited about the opportunity to be a part of a dynamic team and contribute to our mission, we encourage you to apply today! Bring your skills, enthusiasm, and commitment to excellence, and let's achieve great things together.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.