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Job Title: Care Coordinator – Complex Care
Location: Wolverhampton (Office-Based with Field Visits)
Salary: £26,000 – £30,000 per annum (DOE)
Job Type: Full-Time, Permanent
About the Role:
We are seeking an experienced Care Coordinator to join a rapidly growing healthcare provider in the West Midlands. This role offers a mix of office-based responsibilities and field visits, ensuring that clients with complex care needs receive safe, consistent, and high-quality support.
As a Care Coordinator, you’ll oversee care packages, manage staff rotas, and maintain compliance standards while building strong relationships with clients, families, and healthcare professionals. This is an exciting opportunity to make a real difference in people’s lives while working in a supportive, team-focused environment.
Key Responsibilities:
- Manage and maintain staff rotas to ensure full coverage of care packages.
- Support care plan reviews, risk assessments, and staff supervisions.
- Conduct spot checks, audits, and competency reviews in the field.
- Liaise with clients, families, and healthcare professionals to ensure person-centred care delivery.
- Handle queries and complaints professionally and efficiently.
- Maintain compliance with CQC standards across all operational areas.
- Participate in a shared on-call rota.
About You:
- Previous experience as a Care Coordinator, Field Care Supervisor, or Senior Carer.
- Strong understanding of CQC compliance and person-centred care planning.
- Excellent communication, organisation, and prioritisation skills.
- Ability to work under pressure with a flexible, professional approach.
- Full UK Driving Licence and own vehicle (essential).
What’s on Offer:
- Competitive salary £26,000–£30,000 DOE.
- Free on-site parking.
- Ongoing professional development and training.
- Opportunities for career progression.
- Supportive and collaborative working environment.
If you are passionate about delivering exceptional care and thrive in a dynamic, fast-paced setting, we want to hear from you!
