Customer Service Advisor

Our esteemed client is looking for a Customer Service / Administrator to join their team. This role is not call centre based and needs a candidate who is an all rounder with a wealth of office experience.

Location: Woodwalton

Salary: 27,000-30,000

• Processing Customer Orders
• Handling customer queries & complaints
• Calling customers to discuss requirements and needs.
• Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork, Fuel surcharge rates.
• Maintain customer relationships and identify opportunities
• Detailed reports for customers
• HMRC Documents paperwork
• General adhoc admin, including paperwork following audit / ISO procedure
• Updating data for FX Rates on customers
• Other duties as assigned Minimum Educational Qualifications:
• Maths and English GCSE equivalent Preferred

Experience:

• Sage 200c advantageous
• Microsoft Office