Transport Planner
5 days On- Site
35-37.5K (Salary)
Worcester

Responsibilities

Plan and schedule deliveries and collections across the UK to ensure optimal use of fleet and resources.
Coordinate with warehouse, drivers, customer service, and third-party carriers to meet delivery deadlines.
Monitor vehicle movements using tracking systems, ensuring efficiency and adherence to time windows.
Allocate loads to in-house and subcontracted drivers, ensuring compliance with fragile goods handling procedures.
Prepare and issue driver manifests and route plans.
Liaise with customers for booking slots, delivery queries, and service updates.
Ensure legal compliance with transport regulations including driver hours, vehicle maintenance schedules, and health and safety.
Support the administration and upkeep of rate cards and pricing for transport services.
Respond to live issues including delays, route changes, or vehicle breakdowns.
Support continuous improvement initiatives for delivery performance, cost reduction, and customer satisfaction.

Objectives

Deliver on-time performance targets of >99% for B2B and B2C deliveries.
Maximise fleet utilisation and minimise empty running.
Reduce planning errors and rework to <1% of daily manifests.
Maintain high levels of customer service through accurate planning and communication.
Ensure full compliance with transport legislation and internal operating procedures.

Lines of Reporting

Reports directly to: Senior Operations Manager.
Works closely with: Warehouse Team, Customer Service, Drivers, Admin Team, Subcontractors, and the Senior Management Team.

Expectations

Maintain a proactive and flexible approach to planning changes and service issues.
Demonstrate strong problem-solving and decision-making skills under pressure.
Uphold Stop Start Transport's premium service values in all internal and external interactions.
Promote safe, legal, and sustainable transport practices.
Contribute to KPI reviews and operational meetings with clear and accurate data.

Skills and Qualifications

Proven experience as a Transport Planner or similar role in logistics/transportation (3+ years preferred).
Strong knowledge of UK road networks, routing systems, and vehicle restrictions.
Experience using Descartes or similar route planning/optimisation software (knowledge of Descartes is highly beneficial).
Competent with Microsoft Excel and vehicle tracking tools.
Excellent organisational and time management skills.
Strong communication and interpersonal skills.
Knowledge of driver hours, WTD, and transport compliance regulations.
Ability to manage multiple priorities in a fast-paced, high-pressure environment.

Salary and Benefits

Salary: 34,500 - 37,500 per annum (dependent on experience)
Holiday: 33 days annual leave (including bank holidays)
Pension: Company pension scheme
Workplace Benefits:
- Free on-site parking
- Company-funded training and upskilling opportunities

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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