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- Daily management of customer accounts (both key and developing) and building relationships with key decision makers, delivering exceptional customer service at all times to meet with customer expectations and requirements
- Manage the full sales journey, from initial engagement to final negotiation
- Provide strategic and innovative thinking to create new opportunities to expand listed product ranges within current accounts
- Responding to all stakeholders in a timely manner whilst maintaining excellent written and verbal communication with all parties
- Tenacious and proactive approach to seeking new opportunities for sales to increase profitable growth
- Analysing sales data to identify risks and opportunities, ensuring stock holding to deliver optimum service levels
- Forecasting and monthly budget reporting with accountability of P&L
- Interpreting customer briefs, translating and communicating customer feedback to produce deliverables which meet the brief
- Execute sales pitches ensuring retention of current product portfolio and securing new business
- Independently creating and issuing quotations, and negotiating with customers to close deals swiftly whilst ensuring optimal profit margins
- Attendance of customer & supplier meetings and industry conferences / events to enhance business relationships and foster new leads
- Assistance with project co-ordination to ensure timely product launches
- Knowledgeable on customer’s policies and trading procedures
- Keeping up to date with customer & competitor ranges with an awareness of product trends and gaps in market creating opportunities to present NPD or cross / upsell products
- Working as part of a team in sharing knowledge, ideas and product samples to help ensure the success of the team overall
- Thorough attention to detail with an excellent commercial focus
- Excellent customer service
- Ability to use initiative, be self-motivated and have a pro-active approach to sales
- Astute negotiation skills with the ability to close deals
- A tenacity to drive business through current portfolio
- Adaptable in a growing company with a diverse and developing product range
- Ability to work both collaboratively and independently
- Confident with the ability to establish, develop and maintain relationships with key / senior internal and external sources
- Excellent communication and presentation skills
- Ability to remain calm in stressful situations
- Excellent time management skills and ability to manage multiple complex projects simultaneously
- High energy, detail oriented person, with a go-getter, positive attitude
- Enthusiasm with a passion for food
- Experience in an FMCG environment, preferably in the frozen and chilled food industry
