- Full benefits including medical, dental, vision, 401K, and more!
- The perfect place to put down roots, grow your career
- Professional work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locationsÂ
- Lead a dynamic, culturally diverse team from around the globe
- The chance to work in an inclusive culture and make life-long friends
- Discounts on retail, lodging, and food & beverage at Pursuit propertiesÂ
As the Operations Assistant, you will play a critical role in ensuring operations run smoothly.  Each day will look different and you will be responsible for a variety of administrative functions at an assigned line of business within Pursuit’s Alaska Collection.
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What is the compensation for this role?:$23-$26/hour DOE
What will you do in this job?:Â
WHAT YOU’LL DO:
OPERATIONS Â & ADMINISTRATIVE SUPPORT
- Record accurate meeting minutes and action items during various team meetings.
- Distribute minutes promptly and follow up on action items to ensure completion.
- At the direction of the management team, submit and track incident reports for assigned line of business.
- Monitor, track, and report on team member training progress and completion within ExpandShare platform.
- Assist with coordinating team member housing assignments in partnership with Operations management, and Employee Experience Coordinator if applicable to your assigned line of business.
- Provide additional support to Operations management as requested.
TEAM MEMBER SUPPORT
- Coordinate and execute new team member onboarding and orientation, in partnership with People & Culture, for assigned line of business.
- Serve as the initial point of contact for J1 students, assisting with inquiries and providing support.
- Plan and coordinate team trips and activities in partnership with Operations management, and Employee Experience Coordinator if applicable to your assigned line of business.
- Plan, coordinate, and execute team communications and town hall meetings for assigned line of business. Collaborate with team leaders to compile relevant information to distribute through communication channels and town hall presentations.
- Act as the initial point of contact for team members seeking assistance.
- Address and resolve basic team member inquiries and escalate more complex issues to the People & Culture team.
ANNUAL TASKS:
- Employee Housing Assignments/Check-ins and Check-outs
- Create Onboarding Presentations with Property Management Team
- Town Halls with Local GM
- Activate Sat Phones, TVs, Cell Phones
- Storage Unit Organization and Supply Loading to and from Denali
- Participate in Yearly Operational Meetings
- Participate in CapEx, Labor, and Operational Budget Planning
- Employee Transportation Schedule to and from Denali
- Post Accident Employee Drug and Alcohol Testing
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MONTHLY TASKS:
- Onboarding and Orientation
- Organize Monthly Employee Celebrations
- Manage Monthly Award Nominations and Communicate Winners – Peak Awards
- Setup Field Trips and Events (Summer Only)
- Organization of Information Boards
- Supply Runs: Anchorage and Fairbanks
- Assist with any safety meetings & needed reporting/follow-up
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WEEKLY TASKS:
- J1 Liaison: Communication, SS# and Bank Account Support
- Assist in Hiring: Employee Paperwork, IT Requests, Arrival/Departure Schedules
- Employee Contact and Communication
- Setup Shopping Trips
- Enforce Housing Rules and Guidelines
- Coordinate Housing Issues with Management and Maintenance
- Expandshare Access and Training Support -Enter Employees Into the System and Track Progress
- Incident Report Tracking and Documentation – Paperwork Tracking, RiskConnect, Team Communication, Communication with Employee Doctors and Medical Providers
- Meeting Notes and Information Distribution
- Provide 2nd Support for Employee Disciplinary Discussions
- Checking in Weekly Deliveries, Loading Aircraft and Supplies Where Needed
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DAILY TASKS:
- ADP: How to Clock in and Time Punch Review with Employees
- Back up Operations Support
- Interaction with Staff Providing Support for Questions or Concerns
- Check in with Management Team Members on Support Needs
- Field Employee Concerns and Address with Management Staff
- Email and Phone Communication with TAC/Pursuit Team
IDEAL EXPERIENCE:
- Previous experience in hospitality or a related industry preferred.
- Exceptional organizational and multitasking skills, with the ability to complete tasks with a high level of accuracy and attention to detail.
- Strong communication and interpersonal abilities with comfort communicating with a diverse workforce.
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What will your work environment be like?:Â Â Â
Closing:Â Â Â Â