Aquatics Operational Supervisor

Job Summary:

Responsible for assisting the Water Operations Managerial Supervisors in providing leadership within Aquatics and Park Operations, to ensure delivery of a world class entertainment experience to our guests through friendly, clean, fast, and safe service.

Job Duties:

• Assists in leading the day-to-day operations of the Water Ops Department; ensuring program goals are achieved
• Provides supervision, training, development, and evaluation for leads and team members
• Mentors all aquatics Team Members to achieve their goals through positivie communication, encouragement and coaching.
• Creates and maintains a positive, high performance team culture generating increased retention, motivation, and team morale.
• Ensure proper documentation and completion of daily/weekly/monthly inspections
• Daily slide inspections
• Ensures compliance with E&A, Corporate Aquatics policies and standards, and 10/20 standards
• Ensure rotation and break sheets are current
• Report all pertinent information, all ride closures, and safety concerns to Manager & Operations Supervisor.
• Attend all lifeguard training and assist with in-service training
• Handles guest concerns and responds to guest comments.
• Ensures teams are proactively guest friendly and that guest first standards are followed and enforced
• Respond to and manage aquatic rescues and events that interrupt the aquatic environment or compromise the safety or any person.
• Ensures that all guest and employee areas maintain a standard of excellence for cleanliness at all times
• Ensures compliance with safety standards
• Ensures all training requirements and testing procedures are adhered to as set forth by Six Flags policies and procedures
• Maintains and updates standard operating procedures and training materials
• Personally provides friendly, clean, fast, and safe service for guests and teams
• Performs all other tasks and duties as assigned

Minimum Qualifications:

• Supervisory experience – Aquatics related
• Excellent administrative skills, including organization, and time management
• Strong communication skills, computer proficiency, and creative thinker
• Ability to handle multiple situations simultaneously and meet deadlines in an efficient manner
• Excellent motivational, leadership, and team-building skills
• Must be able to work a flexible schedule including nights, weekends, holidays, and extended hours when needed
• Must be able to report to duty as needed, with limited notice during situations such as inclement weather preparation/recovery
• Ability to stand for extended periods of time, walk the park on a continual basis, and work outside in varying weather conditions
• Ability to operate a variety of equipment (company vehicles, cleaning equipment, etc.)