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Concierge/Receptionist - Move-In Coordinator
Maplewood at Cuyahoga Falls 190 West Bath Rd Cuyahoga Falls, OH
Want to know what makes our employees eager about going to work every day? The people we serve. Being apart of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Concierge's to become part of our family. We invite you to take your first step toward a rewarding career with us!
What we offer
- Competitive wages
- Flexible shifts
- Paid training & uniforms
- Growth opportunities
- Bonus & incentive programs
- Competitive Benefits Package: including medical, dental, vision, 401K, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees
Primary Responsibilities:
- Provides a positive first impression to all who enter the community
- Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes messages, as appropriate.
- Receives and processes mail for community staff
- Accept all outgoing mail/packages
- Maintains and updates log of all emergency phone numbers
- Completes new admission sign ins
- Assists in sales process by performing tasks in support of special events and tours
- Performs other general administration duties as necessary
- Schedules the lease signing with the resident/responsible party
- Assist the sales team in maintaining a thorough working proficiency in YARDI
- Responsibilities include assisting the sales team in managing the community’s sales & marketing database, coordinating and obtaining all required move-in paperwork and preparing the resident’s community file. The Move-In Coordinator will conduct the resident’s orientation to the community and ensure each residents move to their new home at Maplewood Senior Living is smooth, successful, and meaningful.
Education/Experience/Licensure/Certification
- High School Diploma required
- Ability to handle multiple priorities
- Must possess strong interpersonal skills and capable of relating to a variety of people and personalities
- Should enjoy working with the senior population
- Personal initiative and sound judgment are also required
- Must have word processing and clerical skills
Maplewood Senior Living conducts pre-employment screening including background check, drug screening and reference checks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
