Patient Access Medical Assistant - Employee Health

Job Summary

Job Duties

• Provides patient care as directed by the licensed nurse, within the medica assistant scope of practice, in meeting the multidisciplinary care plan established for each patient
• Assists provider in setting up for minor procedures, gathering supplies and equipment, applying aseptic dressings, opening supplies, etc.
• Obtains and accurately documents patient information using the rooming tool within the electronic medical record.
• Reinforces patient instructions to enhance patient understanding and adherence to treatment, and plan of care.
• Collects and prepares lab specimens, and completes associated paperwork, forms, and documentation to expedite laboratory studies with accuracy and efficiency.
• Reports patient concerns and questions to appropriate care team member and follows through as directed.
• Reports all patient safety incidents or issues, patient and family complaints, serious events, environmental hazards immediately to supervisor.
• May have access to non-controlled medication storage and supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic and unit.
• Inventories and orders supplies based on appropriate or established inventory levels. Checks for expired items and removes expired supplies from inventory. Assures adequate stock of supplies and equipment in rooms.
• Cleans equipment and routinely inspects condition and operation of equipment as appropriate to scope of role. Cleans and prepares exam rooms between patients.
• Performs high level disinfection or sterilization per policy and procedure.
• Performs duties of Patient Access Representative including responsible for checking patients in for appointments and accurately verifying demographics.
• Assures all check-in procedures are competed and monitors patient wait times, communicating changes to the patient as necessary. Assists with referrals and pre-certifications, at the time of encounter.
• Reads and interprets insurance responses. Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.
• Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures.. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.
• Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible.
• Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

**$1500 Sign On Bonus for Qualified Applicants**
 

Geisinger cares about not only its patients and members, but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity
 

Geisinger offers a comprehensive benefits package that includes:

· Full benefits (health, dental and vision) 
starting on day one

· Three medical plan choices, including an expanded network for out-of-area employees and dependents

· Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)

· Company-paid life insurance, short-term disability, and long-term disability coverage

· 401(k) plan that includes automatic Geisinger contributions

· Generous paid time off (PTO) plan that allows you to accrue time quickly

· Up to $5,000 in tuition reimbursement per calendar year

· MyHealth Rewards wellness program to improve your health while earning a financial incentive

· Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones

· Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more

· Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

Experience

Certification(s) and License(s)

Our Purpose & Values