Night Auditor

Job Pay Range: $16.50 - $19.47

Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization.

We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.

A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one.

Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path.

Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.

About Atrium Hospitality

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Perseverance: We will be better today than we were yesterday.

Respect: We treat others the way we would like to be treated.

Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Service : We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible.

Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Primary Purpose: 

The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.

Work Performed: 

The Night Auditor will be tasked with the following duties, responsibilities, and assignments: 

• Maintain accurate accounts of cash, checks, and credit transactions;  

• Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis and complete all necessary reports; 

• Handle confidential information, including guest records, with a high degree of integrity; 

• Address guest complaints, issues and/or requests in friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative;  

• Provide reports to management about asset utilization and audit results;,  

• Work proactively to recommend changes in operations and financial activities;  

• Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report; 

• May be required to make management decisions in a manager’s absence;  

• Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate;  

• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets; and  

• Any and all other work as required to complete the primary purpose of the position.