Back to search
Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages. Collects and posts co-pays, deductibles and past due patient balances at the time of service.
Reports to: Office Manager I or II per clinic structure
Processes all insurance referrals and/or pre-certifications.
Drag Edit Delete
Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care.
Drag Edit Delete
Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office.
Drag Edit Delete
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Drag Edit Delete
Greets visitors and communicates with patients and providers.
Drag Edit Delete
Checks patients in and completes the intake process to include insurance verification and updating demographic information.
Drag Edit Delete
Collects appropriate co-pays and communicates any financial liability to the patient.
Drag Edit Delete
Organizes and sets up appointments for some of the providers as needed. Follows up on special function needs.
Drag Edit Delete
Performs electronic chart pre-load process. Also scans documents to the patient electronic chart.
Drag Edit Delete
Performs administrative or clerical duties as assigned, including filing, reception, scheduling, and data entry,
Minimum Education
High school diploma or equivalent X Required
High school diploma or equivalent X Required
Drag Edit Delete
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Drag Edit Delete
Required Skills
Certifications:
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 90 days of hire, if not current upon hire.
Certifications:
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 90 days of hire, if not current upon hire.
Drag Edit Delete
Minimum Work Experience
2 years Medical Office experience Preferred
Experience with Medical Referrals Preferred
2 years Medical Office experience Preferred
Experience with Medical Referrals Preferred
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
