Director Workforce Management & Analytics

ESSENTIAL JOB FUNCTIONS

Develop and maintain the enterprise labor standards with a strategic labor modeling.

Using forecasting and demand planning, create long-range, budget, and short-range forecasting.

Serve as the functional owner of the workforce management software suite (i.e. UKG, DOMO, Zebra), ensuring the system is configured to optimize scheduling compliance, and budget adherence.

Lead a team of analysts to transform raw data into actionable insights which may include labor leakage, turnover correlations, and the ROI of the labor investments on sales conversion.

Cross functional leadership responsibilities by partnering with Finance on labor budgeting and HR on retention strategies, as well as Store Ops to ensure labor models are practical and sustainable in a fast-paced retail environment.

Through model validations, refine the labor standards for high-touch services (i.e. parts delivery) to ensure they reflect current operational reality.

Establish a data analytics roadmap focused on reducing “unproductive” labor hours.

SKILLS/EDUCATION/EXPERIENCE

REQUIRED

High school diploma or equivalent

10+ years in Workforce Management

5+ years in a Senior Leadership Role

Deep expertise in labor modeling, scheduling algorithms, and time/attendance compliance

Strong proficiency in BI tools (Tableau, Power BI) and a foundational understanding of SQL or Python

Store interpersonal, written, and verbal communication skills

Self-motivated, highly collaborative individual with attention to detail and the ability to maintain a high level of confidentiality and accuracy

Ability to coordinate and oversee the efforts of multiple support teams

Excellent customer service, organizational, and time management skills

Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)

DESIRED

B.S in Business Administration, Data Science or Engineering:

5+ years of O’Reilly store or similar retail experience

Multilingual writing and language skills

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

• Competitive Wages & Paid Time Off

• Stock Purchase Plan & 401k with Employer Contributions Starting Day One

• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

• Team Member Health/Wellbeing Programs

• Tuition Educational Assistance Programs

• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.