Service Technician

RESIDENTIAL MAINTENANCE TECHNICIAN-PROPERTY MANAGEMENT

Company Vehicle Provided 

When you join VineBrook Homes, LLC. you join a diverse and growing team of talented professionals who are changing the property management industry. VineBrook is an internally managed real estate company specializing in acquiring, renovating, and leasing single family homes. We take a different approach, focusing on affordability and value for our residents. VineBrook has built a culture of people committed to ensuring a world class resident experience. We are united around a desire for excellence and innovation. Unified by our mission, we are developers, creators, designers, managers, technicians, and most importantly leaders. Each of us is a trailblazer with a tremendous opportunity to have a positive impact on the lives of our valuable residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality rental homes. 

We are currently seeking a qualified residential Maintenance Technician to perform maintenance on single family homes. Successful candidates will be hard working, reliable, ability to work independently or as a team. We are seeking candidates who desire a long term career opportunity with a successful company in the residential services industry.

Position Summary/Objective  

Service Technicians are responsible for the upkeep and repair of our properties. They must be able to work unsupervised while performing quality repairs to HVAC, electrical, and plumbing systems. They must be able to diagnose and troubleshoot problems. Customer service is of the highest importance and must always be displayed. Other tasks include finish work and occasional property turnover. Documentation is done via smart devices such as smartphones and tablets.  

Essential Duties and Responsibilities

• Completes resident service requests or turns in a timely manner, providing outstanding customer experiences to residents 
• An average of 5 service requests should be completed per day. Management has discretion depending on the complexity of the job and work orders 
• Assists with upkeep of all assets to meet Company quality standards 
• Handles emergency service requests on a rotational basis 
• Ensures all tasks are completed in a timely manner 
• Uses company tools and equipment as directed and in accordance with all required safety standards 
• Coordinates with assigned personnel and/or other trades for the purpose of completing projects and service requests efficiently 
• Functions as part of an interdepartmental team 
• Responds to emergency situations during after-hours to resolve immediate safety concerns  

Minimum Qualifications (Knowledge, SKILLS, and Abilities) 

• Strong aptitude with computers, internet, network phone systems  
• Work is performed while standing, sitting and/or walking  
• Requires the ability to communicate effectively using speech, vision, and hearing 
• Requires the ability to lift carry, push, pull medium weights up to 75 pounds  
• Requires activity involving being exposed to moving machinery, exposure to marke
• changes in temperature and humidity, and exposure to dust, fumes, and gases 
• Transport a variety of tools, equipment, and supplies for the purpose of ensuring the availability of materials required at the service site 
• Exemplary Customer Service skills  
• High school diploma or equivalent  
• Two to five years’ previous experience in a maintenance role  
• HVAC Certification Preferred  
• At least two years of Carpentry, Plumbing, and Electrical experience  
• Must have own tools, we will provide larger equipment as needed  
• Pass a Motor Vehicle, Drug Screen, Credit, and Criminal Background Check 
• Time Management skills  
• Valid driver’s license is a requirement 

Please be aware that a positive test could render you ineligible for hire. This includes positive tests for medical and recreational Marijuana. Candidates from states who have legalized Marijuana for medicinal and recreational use; VineBrook Homes, LLC considers this a positive result for an illegal substance.

ADDITIONAL INFORMATION/BENEFITS

• We offer paid PTO, Health insurance, Life insurance, Supplemental Insurance, Dental and Vision coverage, as well as a 401(k) with matching and paid time off
• We are an equal opportunity employer

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Supervisory Responsibility 

There is no supervisory responsibility with this position. 

Travel 

Travel is primarily local during the business day. After hour calls are on rotation.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a Drug Free Work Place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration.