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Key Duties and Responsibilities:
- Observe team members via live and archived footage.
- Ensure that team members are following their policies.
- Document violations for departmental follow up.
- Assist in maintaining the functionality of CCTV equipment.
- Assist in installing overt/covert cameras.
- Other duties as assigned.
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Skills and Qualifications:
- Requires excellent organizational, communication, computer, and problem-solving skills.
- Ability to prioritize, manage multiple projects and meet critical deadlines in a demanding, fast-paced environment.
- Ability to work a flexible schedule that includes nights, holidays, and weekends.
- Must be detail oriented and highly motivated.
- Strong leadership skills.
- Must be at least 18 years of age.
- High School diploma or GED; some college credit desired.
- Able to pass a thorough background screen including criminal background and credit history checks.
- Some Loss Prevention experience desired.
- Ability to sit, stand or walk for long periods of time.
- Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language.
- Available to work flexible hours at nights and on weekends.
- Must have excellent customer service skills. Previous management experience is helpful but not required.
- Requires continuous standing, bending, walking, hand/eye coordination, lifting, vision, hearing, and speech. Requires frequent kneeling, manual dexterity, gross motor skills, and color definition. Requires using a telephone.
- Must be able to stand/walk for up to 6 hours at a time and as many as 14 hours a day over various surface.
- Must be able to lift carry 25 lbs. over 25 feet over various surfaces.
- Must be able to lift and lower 5 lbs. above shoulder level.
- Must be comfortable with heights more than 10ft
