Hotel:
Jefferson City Capitol PlazaExecutive HousekeeperFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Join our dynamic team at the Jefferson City Capitol Plaza! We're seeking an exceptional Executive Housekeeper to oversee the meticulous care of our 255 beautifully appointed rooms, ensuring each guest enjoys a flawless stay. As part of the Atrium Hospitality family, you'll thrive in a supportive environment dedicated to your growth and success. Situated in its convenient downtown setting, the Capitol Plaza Hotel Jefferson City puts you right in the middle of Missouri’s vibrant capital city. If you're passionate about delivering unparalleled service and creating unforgettable experiences, seize this opportunity to be part of something extraordinary! Apply now and let your career shine at the Jefferson City Capitol Plaza!
Atrium Hospitality is seeking a dynamic Executive Housekeeper to provide guests with an excellent room experience, ensuring that all operational standards and procedures for the Housekeeping and Laundry Department (including brand and Atrium requirements) are being followed by all Associates.
The Executive Housekeeper will be tasked with the following duties, responsibilities, and assignments:
Ensure financial goals of the department and the hotel are being met by managing labor costs, controlling expenses for supplies and equipment, and determining revenue-driving and cost-saving initiatives;
Create a best-in-class guest experience by engaging with guests, providing friendly service, meeting operational standards, resolving guest concerns, and ensuring that all Associates in Housekeeping and Laundry are doing likewise;
Training and educating Associates regarding brand standards and Cleanliness Assured;
Manage the department by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline;
Provide services to guests in an efficient and timely manner by coordinating with other departments and peers;
Recommend changes that could improve service and increase operational efficiency;
Perform and/or assist with cleaning duties as necessary;
Maintain records and daily reports of operations;
Maintain an accurate record of lost and found items;
Practice hotel emergency procedures to include fire, life, and safety;
Monitor property condition, cleanliness, and quality of product and service throughout hotel;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions;
Support other departments as needed based on business demands; and
Any and all other work as required to complete the primary purpose of the position.
Salary Range: 40k - 50k
What you will need to be considered for this role:
3+ years of experience in Hotel Management
High School Diploma or equivalent
Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
Experience with hotel information systems
Able to lift a minimum of 50lbs occasionally
Able to stand and/or walk for duration of scheduled shift
Flexible to working days, early mornings, evenings, nights weekends, holidays, and special events
Excellent verbal and written communication skills
What will set you apart:
Experience in Housekeeping Management
Associates degree or higher in hospitality, business, or related field
Experience with OPERA, Birch Street, or Hotel Effectiveness
Bi-Lingual
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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