Senior Growth & Retention Enablement Platform Manager

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

As the Senior Growth & Retention Enablement Platform Manager with Empower, you will provide expertise and leadership of the Gong enablement platform used to deliver coaching, performance, and development insights to both leaders and associates. You will work with peers and the leadership team to develop the appropriate resources and tools utilized by the client facing leaders and teams, such as Playbook with Best Practices, and will execute on business strategies that create a highly effective and efficient growth and retention organization. As needed, you will partner directly with Gong and internal resources to enhance the technologies and tools used. You will also keep current on new enablement platform capabilities that may be complementary to Gong.

What you will do

• Partners with the Director of Empower Experience, Business Management, Training & Learning, among other teams, to implement the current road map established for Gong as a key enabler of coaching, performance, and development

• Understand and interpret business and content-related problems to identify and present solutions

• Implement solutions that leverage Gong’s platform capabilities and maintain the integrity of the Gong enablement platform

• Prioritize and lead cross functional projects for the department as assigned by Management

• Manage expenses to budgeted funds and deliver on top initiatives

• Partner with peers to design strategy for content management

• Work across segments to identify and implement efficiencies

• Works closely with management to promote the EPW’s culture of Empower People to Empower Customers in addition to our company values

• Provide technical subject matter expertise and support to client facing teams

• Provide strategic and solution consultation for potential use cases in the Gong enablement platform. 

What you will bring

• 4-year degree in Business or Marketing or relevant years of experience

• 5 years of experience utilizing platforms that enable client facing teams (ie: Seismic, Salesforce, AWS, Contact Lens, Co-Pilot)

What will set you apart

• Financial industry knowledge

• Expert functional and technical knowledge of Gong or similar enablement platforms

• Strong understanding of the sales environment, content, tools, and training

• Collaborative team player demonstrating strong interpersonal skills

• Strong communication skills, both written and verbal

#PJPW

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on: