Business Operations Specialist

The Business Operations Specialist providers coordination and support for departments and programs in achieving operational performance. Responsible for planning, organizing, facilitating, and monitoring the activities and functions of Business Operations. providers coordination and support for business operations activities including, reporting and analytics, financial/performance management, supply/inventory management, quality monitoring and practice budgeting/planning. Assists with strategic planning, growth activities and tactical approaches to operationalize planning. This position will work collaboratively with the with regional, midwest and enterprise department resources, as well as other shared service resources within finance, supply chain, quality/safety, human resources, etc. Participates in tasks such as charge champion activities, and regulatory reporting. Provides reporting and analytics to support departmental objectives. Assists in continually evaluating processes and procedures for effectiveness and efficiency, while supporting implementation of quality improvement efforts. Participates in meetings, work sessions and presentations to ensure timely communication. Participates in program strategy, program planning, implementation plan(s)and coordinating metrics.

Bachelor's Degree in management, business administration, health care administration, clinical care, or related field with a minimum of 2 years of related experience. Working knowledge of clinical practice/operations, data management, timeline/project management, computer/related systems are required. Must have demonstrated ability to analyze and present operational data. Knowledge of multiple computer software programs such as electronic spreadsheets, database applications and communication software. Ability to work cooperatively and communicate (written and verbal) effectively with others including non-business staff and clinicians. Ability to think critically and strategically. Must possess interpersonal skills to interact with business and clinical professionals, management, and physicians. Previous billing, accounting or finance experience in healthcare setting preferred. Demonstrated knowledge of continuous improvement methods. Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment. Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the program. Working knowledge and understanding of performance metrics, planning and resource development/enhancement. Must have strong interpersonal skills. Excellent written and verbal communication skills, including presentation skills are required.