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US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise , entrepreneurial culture and customer relationships of our local brands.
As a people-first company, passionate ab out continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.
Pay Rate: $12.00/hr.
Position Overview
The Ins ide S ales Representative assists with new and existing customer sales and provides product support to out side sa les r e p resentatives. This position provides quotes and product dimension information, both in person and over the phone.
Essential Job Duties
- Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and ins tallations.
- Initiate telephone calls to customers to generate sales .
- Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
- Coordinate purchase and delivery of special products. Obta ins information on pricing specifications, uses and availability .
- Manage schedules for project by coordinating with out side sa les , jobsites, and assigned customers .
- Check on back orders and resolve any out standing issues; solve billing problems and compile data for closing .
- Handles special orders and advanced pricing; assist with pricing and special price lists .
- Develop and grow professional relationships with customers .
- Resolve jobsite issues and customer problems .
- Comply with Company's attendance policy by maintaining regular and predictable attendance .
- Perform other duties as assigned by location management.
Knowledge, Skills & Abilities
- Minimum education required - High School Diploma or GED.
- Minimum experience required - 1 year in building material industry with basic knowledge of product and application. 1+ years Ins ide S ales experience preferred.
- Special skills required - Ability to operate computer, calculator & cash register. Knowledge of building supplies, applications, related equipment, and/or construction industry. Good interpersonal and customer relations skills and excellent oral and written communication skills. Should be familiar with inventory and inventory control.
- Must be able to walk through out yards, plants, and offices.
- Physical demands include standing and walking for extended periods of time, bending or stooping, and occasionally lifting up to 50 pounds
Higginbotham Brothers (HBC) , a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
