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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant.
LSF is looking for a talented Program Director III who wants to make an impact in the lives of others.
Purpose & Impact:
The Program Director will be responsible for the overall management of the programmatic, administrative, financial, and operational systems related to the provision of care and services; provision of regular and timely reports to the funder regarding operations, services, and finances; establishing a respectful and supportive workplace environment; and elevating any issues or concerns to the appropriate levels.
Essential Functions:
- Monitors the daily operation of assigned program functions.
- Supervises all assigned programs.
- Assures assigned programs meet or exceed all licensing, quality assurance, and fiscal requirements promulgated by the Office of Refugee Resettlement, Department of Children & Families, Department of Health, Council on Accreditation, and other such agencies.
- Ensures adequate staffing in assigned program areas.
- Ensures staff are trained according to ORR, COA, DOH, DCF and all applicable rules and regulations.
- Serves as programmatic liaison to Office of Refugee Resettlement, Department of Children & Families, Department of Juvenile Justice, schools, social service agencies, and juvenile courts to promote positive, cooperative relationships.
- Oversees program development and growth.
- Oversees preparation and monitoring of assigned program budgets.
- Monitors assigned programs for contract compliance.
- Networks with a wide variety of community organizations and funding sources.
- Responds to both staff and clients to ameliorate any problems.
- Assures that the statistical data and reports for assigned programs is collected, processed, and submitted to the appropriate agencies in a timely manner.
- Performs such other duties as may be assigned.
- Manages salaries and performance in compliance with the agency’s compensation plan.
- Manages program operation in accordance with assigned budgets.
- Assists in planning, assigning, and approving of all programmatic events and trips.
- Serves as LSF Liaison
Physical Requirements:
- Must be adaptable to irregular hours, be flexible to rotate on-call as needed, and be able to travel as required.
- Team player with co-workers, corporate staff, local, regional, and state agencies.
- Cost effective preparation and management of assigned program budgets.
- Adherence to all license and quality assurance standards.
- Accurate and timely submission of required statistical reports.
- Effective staff management and leadership.
- Assures quality programming.
- Adherence to all agency policies and procedures.
- Position is required to carry an agency cell phone and participate in an on-call rotation.
Education:
- Master’s degree in social work or an equivalent degree in education, psychology, sociology, or other relevant behavioral science degree or bachelor’s degree preferred in human services or a minimum of ten (10) years of experience in the field of refugee and/or resettlement services management.
Experience:
- 5 years’ experience in program management and 3 years’ experience in refugee services
Skills:
Must possess demonstrated leadership and administrative abilities, be able to develop and monitor contracts, be able to work effectively with others, be a good team player, present self well in public, be an effective communicator, and function well with a minimum of supervision.
Other:
- Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
Principle Accountabilities:
- Reports to Regional Program Director
- Team player with co-workers
- Able to work independently and with minimal supervision.
- Meeting monthly goal.
- Accurate, complete, and timely submission of paperwork.
- Adherence to LSF personnel policies and procedures.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. 
Amazing benefits package including:
- Medical, dental and vision
- Teladoc (24/7 access to doctors)
- Employee Assistance Program (EAP)
- Long-term disability
- Employer paid life insurance (1X salary), AD&D
- Health and dependent care FSA
- 13 paid holidays + 1 floating holiday
- Generous PTO policy
- 403(b) Retirement plan with 3% discretionary employer match
- Tuition reimbursement
Lutheran Services Florida embraces diversity, equity, and inclusion in all business practices. LSF is proud to be an equal opportunity employer.
