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Job Summary
The Privacy Operations Executive Director will play a pivotal role in our organization, leading our privacy strategy and operations to ensure the highest standards of privacy and data protection. Reporting to the Vice President of Product Security and Privacy, this individual will oversee a team of privacy professionals and work closely with various departments to embed privacy by design into our products, services, and processes. This leader will mature the Privacy Development Lifecycle and provide overall privacy operations leadership for the Legal-Privacy organization by partnering with product and engineering teams to apply and adapt solutions to meet privacy needs. The role involves broad exposure to Comcast businesses and technologies, working collaboratively across Comcast Cybersecurity teams to ensure Comcast meets or exceeds legal privacy obligations.Job Description
What You Deliver
- Lead and manage a team of privacy professionals, setting clear objectives, mentoring, and guiding the team towards excellence in privacy operations.
- Collaborate with cross-functional teams, including Cybersecurity, Legal, Compliance, and business units, to ensure the integration of privacy by design and default across all parts of the business.
- Oversee the remediation of issues identified through privacy impact assessments, privacy threat models and other privacy assessments.
- Foster a culture of privacy awareness and compliance throughout the organization through targeted training and communication initiatives.
- Develop and establish Privacy Development Lifecycle practices
- Provide Subject Matter Expertise across all aspects of privacy controls including assessing risk, evaluating technical controls/operations, and partnering with product and engineering teams to develop solutions
- Detect and remediate privacy problems
- Develop measures to implement privacy requirements into product development
- Drive progress on initiatives requiring updates to data privacy
- Develop relationships with key cross functional partners across the enterprise to inform and help develop a consistent design that drives progress on data privacy
- Keep internal leadership and cross functional stakeholders up to date with key feedback and action items.
How You Deliver
- Work with privacy counsel to translate legal guidance into actionable plans for executing privacy requirements into product development
- Review data flows to ensure proper accountability of Personal Information
- Demonstrate the ability to quickly grasp complex subjects. Apply strong analytical skills and technical knowledge.
- Stay current on relevant business risks (e.g., current events, emerging technologies, cyber security, etc.) and determine where appropriate to apply to initiatives
- Show flexibility in prioritizing and completing tasks or stepping in to support execution, as appropriate
How You Partner
- Exhibit strong interpersonal skills including written and verbal communications, and an ability to collaborate with others
- Show respect to other team members and stakeholders in all interactions
- Demonstrate a willingness to assist other team members in areas outside of direct assignments, when necessary.
- Collaborate in a virtual environment to complete projects with team members in various locations.
How You Develop
- Utilize available resources and tools to research and expand knowledge to enhance work product
- Exhibit a commitment to continuously self-improve by working with leadership to leverage strengths and focus on areas of development.
- Assist and mentor less experienced team members with furthering their own development
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
- Win as a team - make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth
- Respect and promote inclusion & diversity
- Do what's right for each other, our customers, investors, and our communities
Required Experience
- A minimum of 10 years of experience in privacy, data protection, or a related field, with at least 5 years in a leadership role.
- Bachelor’s degree in Law, Information Technology, Cybersecurity, Business Administration, or a related field. A Master’s degree or relevant professional certifications (e.g., CIPP, CIPM, CIPT) is highly desirable.
- Deep understanding of global and regional data protection laws and regulations, privacy technologies, and industry best practices.
- Proven track record of leading privacy operations and initiatives in a complex, global organization.
- Strong leadership skills, with the ability to mentor, motivate, and lead a diverse team of professionals.
- Excellent communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels within the organization.
- Strategic thinker with strong analytical and problem-solving abilities.
- Knowledge of Privacy Engineering and Agile methodologies
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
