Manager Operations - Surgical Services

Coordinates operations of allied health staff in the outpatient and inpatient setting for a department/division in alignment with institutional and department/division mission, vision, and objectives. Serves as a key member of the leadership team with a primary focus on planning and implementation of policies and systems. Facilitates project management while leading a multidisciplinary team including financial analysis, problem solving, and team collaboration. Regulates staffing in accordance with fluctuating workload. Partners in the support of department/division and institutional projects, staff recruitment, and policy implementation and serves as a primary resource for issues and communications. Performs duties independently and exercises judgment in handling a variety of management issues. Direct reports include operational and clinical supervisors and/or other department/division personnel.

During the selection process you will participate in a virtual (pre-recorded) interview that you can complete at your convenience. During the virtual interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question — Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps as appropriate.

• Bachelor's degree with a combination of directly related experience and education.
• Prefer master's degree in business or health care field and two years of health care management experience with strong leadership, team building, and problem-solving skills as well as demonstrated ability to work collaboratively with multiple disciplines, i.e., physician, administrative, supervisory, and allied health staff. 
• Candidates with experience in finance, data analytics and reporting; capital process and equipment acquisition; scheduling operations and construction planning

Additional Qualifications

• Must have excellent communication, organizational, and human relation skills. 
• Requires excellent decision-making and judgment capabilities. 
• Must have broad based knowledge of office support and computer systems along with spreadsheets, databases, statistics, software knowledge and installation, and accounting practices for budgetary responsibilities.
• Candidates with experience in finance, data analytics and reporting; capital process and equipment acquisition; scheduling operations; and construction planning.