Bilingual Account Executive - Boost Mobile (Providence)

DISH Wireless is currently seeking an experienced Account Executive to oversee performance within a designated territory encompassing Boost Mobile stores. In this pivotal role, you will collaborate closely with retail store owners to enhance their business operations, ensuring full compliance across all store types throughout your assigned area. Your responsibilities will extend to project management, team leadership, and the provision of sales training and coaching to front-line sales teams. You will be responsible for cultivating valuable relationships throughout the territory with various stakeholders, including external partners, internal teams, and vendor partners. Your ability to foster these connections will play a crucial role in driving superior performance within the territory. As the primary point of contact for questions and issues at retail stores, you will be a trusted resource and advocate for retail partners. Your professionalism and expertise will be instrumental in maintaining smooth operations and resolving any concerns.

Key Responsibilities:

• Visit retail store locations and provide coaching, and training via role plays and side-by-side selling with sales representatives
• Inspecting and driving marketing campaigns at retail stores
• Making daily calls to stores to help drive performance
• Receiving calls as the first point of contact to help resolve customer escalations
• Maintaining and driving accountability of Boost brand standards in all stores in the territory
• Using local knowledge and real estate contacts to identify new retail points of distribution
• Communication with store owners driving their business sales performance
• Implementing plans to exceed sales quota across the territory
• Maintaining an expert level of product knowledge for all Boost products and services

Education and/or Experience:

• Bachelor’s degree and four years related work experience or eight years related work experience post-high school
• 4+ years of sales and/or account management experience
• 3+ years of training, relationship development, planning, or business management
• 1+ years selling wireless products or services

Skills and Qualifications:

• Must have a valid driver’s license, three years of active driving history, completed driver’s safety training, and otherwise comply with DISH’s Driver Safety Policy and guidelines
• Contract or vendor relationship experience
• Bilingual Spanish required
• Adapt well to change and enjoy working in a fast-paced sales environment  
• Available to quickly formulate and provide solutions for escalations that arise during retail business hours
• Exhibit excellent time management skills and the ability to balance multiple priorities simultaneously
• Ability to provide sales and marketing counseling to owners and sales representatives
• Demonstrate excellent written and verbal communication skills  
• Able to work well individually and as a member of a team