Banquet Captain

The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville. 

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us!  

Pay Range: $16.00-$16.80

Make a Difference: 

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by  

planning and implementing the serving details for the event.

What You'll Be Doing:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments: 

• Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;  

• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;  

• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;  

• Ensures the servers are ready to serve the meal when its prepared;  

• Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;  

• Maintain communication with the guest contact person for guest needs;  

• Set-up, operate and dismantle audio-visual equipment;  

• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;  

• Able to perform job of Banquet Associate and Banquet Bartender;  

• Able to understand departmental forecasting to ensure appropriate staffing levels;  

• Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;  

• Ensures service standards are being followed and takes corrective action when they are not;  

• Guide, direct, and motivate banquet staff;  

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

• Any and all other work as required to complete the primary purpose of the position.