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Description:
- Bachelor’s degree in science required, preferably in a scientific discipline.
- Minimum of 5-7 years of experience in direct utilization of problem-solving tools (RCA tools including 5-Whys, TapRooT, Fishbone/6M, Kepnor-Tregoe, Comparative Analysis, etc.) with demonstrated success.
- At least 7 years of experience working in a regulated environment, preferably in biologics/pharmaceuticals.
- Preferred experience in either upstream or downstream processing.
- Experience in Root Cause Analysis and/or LEAN/six sigma experience or Operation Excellence tools.
- Minimum of 7 years of technical and/or investigative writing with demonstrated proficiency in implementing effective CAPAs based on investigation results.
- Assume site level responsibility for all major investigations including items originating from Production, Quality Control, Facilities, etc.
- Coach and drive root cause analysis (RCA)
- Provide written documented investigations per the site rubric in an appropriate and timely manner.
- Ensure adequate CAPAs are put in place to reduce or eliminate recurrence of issues
- Work without direct guidance and minimal oversight to get results, meet timelines, and improve processes.
- Effectively communicate with peers and colleagues regarding the status of investigations and offer recommendations based on investigation outcomes.
- Provide insights based on technical experience and astute judgment as called upon during investigations and daily interpretation of data and results.
- Perform work with little to no oversight.
- Perform technical writing of challenging investigations.
- Provide oversight for technically challenging investigations.
- Provide client communications and responses.
- Drive client communications and responses to closure through concurrences.
- Provide mentorship to deviation management team members.
- Lead the team in the absence of management.
- Assign the daily deviation workload in the absence of management.
- Attending Tier III for deviation updated when needed.
- Takes ownership of Tier I problem solving and daily accountability.
- Acts proactively to ensure streamlined process operations and promote team collaboration.
Additional Skills & Qualifications:
Proficiency in technical and/or investigative writing.
Excellent verbal and written communication skills.
Ability to drive functional, technical, and operational excellence.
Ability to evaluate data and make recommendations based on data analysis.
Ability to make recommendations based on trends and trend analysis.
Ability to work in a fast-paced environment with the capability to prioritize effectively to meet timelines.
Facilitation skills for groups including staff level employees.
Excellent time management and organizational skills to meet deliverables on tight deadlines.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
